Policies
Article, Case Study, and Tutorial Submission Policies
Reporting Toolbox welcomes and encourages submissions of full length articles, tutorials, case studies, and white papers provided they reflect the issues and topics of our site.
In submitting an article, you may elect to use only initials or a nom de plum for publication, but you must provide the editors with your actual identity for verification purposes.
Upon selecting your article for publication you will be contacted via email by our editors to verify information as well as provide consent to publish.
Once published, the article remains available on the site in article archive. The author maintains ownership of the article and is free to submit the article elsewhere in addition to Reporting Toolbox.
Similarly, you may submit articles which have been previously published elsewhere provided you are the author and have not surrendered or sold publication rights to the article to another party.
Plagiarism of any stripe will result in the aggrieved party being notified and provided with materials as submitted.
Submission of your article, case study, or tutorial implies your compliance with your employers internal policies regarding any information contained in the article or mention of the employers name.
Pleas direct all submissions to submissions@reporting-toolbox.com
Forum Policies
In electing to register for our forums you are agreeing to abide by the policies as outlined below. Failure to do so will result in termination of membership.
1. Posts may not contain proprietary information of any kind regarding your current contact center, or any contact center at which you may have been employed at any time.
2. Posts regarding telephony, BI, and all other third party software or vendors should not contain disparaging remarks or comments. While you may be frustrated or disappointed with a vendor or platform, members are expected to frame such issues in a constructive manner.
3. Posts may not contain profanity of any kind or language which other members or the editors deem to be offensive. Similarly, you may not post anything that can be construed as a personal attack upon another member.
4. Posts must be made to the appropriate forum. For forum definitions, please consult the forum page.
5. Except for a designated "Services Offered" or "Services Required" forum, solicitation or advertisement of paid services will result in termination of membership.
Corporate/Vendor Submission Policies
Reporting Toolbox welcomes and encourages vendors to submit and make available to members both articles and white papers that discuss relevant topics.
Please note that articles and white papers do not constitute advertisements and there is no charge to your company should your article or white paper be selected for publication.
The primary criteria for publication by vendors is that the submission contain significant informational value to our readers.
If selected for publication ( and depending on the content, quality, and relevance of the article or white paper) it may appear as either an actual feature article, or in a designated section for vendor articles and white papers.
Pleas direct all submissions to submissions@reporting-toolbox.com.
Vendors may also direct these articles, as well as general inquiries to the emails listed in our Contact section
Thank you,
The Editors
Reporting Toolbox